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Gourami Support
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Joined: 06.02.2008
User offline. Last seen 1 day 5 hours ago.

Problem:

IMA service won't start.

 

Symtons:

Event viewer event id's:

______________________________________________________________________________________

 

Event Type: Error

Event Source: IMAService

Event Category: None

Event ID: 3615

Date: 5/20/2009

Time: 1:40:52 PM

User: N/A

Computer:

Description:

The server running MetaFrame Presentation Server failed to connect to the Data Store.  Error - IMA_RESULT_NETWORK_FAILURE An unknown failure occurred while connecting to the database.


_____________________________________________________________________________________

Event Type: Error
Event Source: IMAService
Event Category: None
Event ID: 3609
Date: 5/20/2009
Time: 1:40:52 PM
User: N/A
Computer:
Description:
Failed to load plugin ImaPsSs.dll with error IMA_RESULT_DBCONNECT_FAILURE

______________________________________________________________________________________
Event Type: Error
Event Source: IMAService
Event Category: None
Event ID: 3609
Date: 5/20/2009
Time: 1:40:52 PM
User: N/A
Computer:
Description:
Failed to load plugin ImaRuntimeSS.dll with error IMA_RESULT_DBCONNECT_FAILURE

______________________________________________________________________________________
Event Type: Error
Event Source: IMAService
Event Category: None
Event ID: 3601
Date: 5/20/2009
Time: 1:40:52 PM
User: N/A
Computer:
Description:
Failed to load initial plugins with error IMA_RESULT_DBCONNECT_FAILURE

______________________________________________________________________________________
Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7036
Date: 5/20/2009
Time: 1:40:52 PM
User: N/A
Computer:
Description:
The Independent Management Architecture service entered the stopped state.
______________________________________________________________________________________
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7024
Date: 5/20/2009
Time: 1:40:52 PM
User: N/A
Computer:
Description:
The Independent Management Architecture service terminated with service-specific error 2147876886 (0x80060016).

 

Cause:
Cannot connect to the database using the given credentials. Something corrupted the dsn file or the file cannot be found. 

 

Solution:
Reconfigure the database connection using the following command:

 

Dsmaint config /user:SQLusername /pwd:SQLpassword /dsn:"c:\program files\citrix\independent management architecture\yourdsnfile.dsn"

 

Also make sure that the registry is pointing to the correct file: ([HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\IMA]
"DataSourceName"="K:\\Program Files\\Citrix\\Independent Management Architecture\\MF20.dsn") 

Guest
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IP: 85.144.162.149)
Guest's picture

Great! This helped me a lot.

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