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dropkin
dropkin's picture
Joined: 08.07.2008
User offline. Last seen 2 years 2 weeks ago.

The 3 color blocks on top are all yellow.  What does that mean?  Is there some easy way to drill down to see why they are not green?

 

Also, while the icon for the server is green, if I drill down into it, I see the icons for the services are red, with a "state 0".  What does this mean?  I know they are running.

dropkin
dropkin's picture
Joined: 08.07.2008
User offline. Last seen 2 years 2 weeks ago.

Everything (including the services) just turned green.... I'm guessing it was still collecting data; however, I still want to know about drillign down to find out where the problem is if the server icon itself is green.

Gourami Support
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Joined: 06.02.2008
User offline. Last seen 1 day 5 hours ago.

State 0 means, the service cannot be found on that server.

 

It would be a good idea to have a legend on the colors, the yellow color means 'to be scanned'

 

You can double click on a server to see its details.....

dropkin
dropkin's picture
Joined: 08.07.2008
User offline. Last seen 2 years 2 weeks ago.

OK... But what does it mean when the 3 blocks on top are yellow and ALL the servers are green?

Gourami Support
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Joined: 06.02.2008
User offline. Last seen 1 day 5 hours ago.

the 3 upper blocks display: the datastore, the license server and the datacollector(s), so if one of these blocks are red/yellow, it means there is something wrong with either the datastore, the license server or the datacollector.

 

Can you maybe post a screenshot, because it clearly states what server it is....

dropkin
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Joined: 08.07.2008
User offline. Last seen 2 years 2 weeks ago.

I understand that those blocks point to each of the components, but when it's yellow, for example, how do I know what the problem is?

Dennis
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Joined: 17.06.2007
User offline. Last seen 49 min 32 sec ago.

Yellow means, at least for the upper block, 'undetermined', or 'to be scanned', If for example you have changed the options, these blocks will reset to yellow untill the next scan occours.

dropkin
dropkin's picture
Joined: 08.07.2008
User offline. Last seen 2 years 2 weeks ago.

Hmm... A legend would be a good idea considering that Yellow normally means Caution / small problem.

Gourami Support
Gourami Support's picture
Joined: 06.02.2008
User offline. Last seen 1 day 5 hours ago.

Yup, legend, good idea!, where would like to have it? And maybe it's better to have 'gray' as undetermined color, makes more sence...

dropkin
dropkin's picture
Joined: 08.07.2008
User offline. Last seen 2 years 2 weeks ago.

Grey is good.  As for the location, you could make the three blocks on top slightly smaller, and put a 4th column (not the same width... not necessary) with the legend.

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