Farm Reporter crashes when generating Farm Settings | Gourami: Citrix tooling and consultancy

I've just downloaded and run the Reporter against a XenApp 5.0 farm on Windows 2008 x64 - I'm running the reporter from a member XenApp server. When I attempt to generate the Farm Settings report (either by itself or with other settings), Reporter generates an exception with the below details:

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.NotImplementedException: The method or operation is not implemented.
   at MetaFrameCOM.MetaFrameFarmClass.get_AIERoot()
   at Farm_Reporter.Form1.FarmSettings()
   at Farm_Reporter.Form1.Button2_Click(Object sender, EventArgs e)
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ButtonBase.WndProc(Message& m)
   at System.Windows.Forms.Button.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************
mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4200 (NetFxQFE.050727-4200)
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v2.0.50727/mscorlib.dll
----------------------------------------
Farm Reporter
    Assembly Version: 4.5.1.4
    Win32 Version: 4.5.1.4
    CodeBase: file:///C:/Program%20Files%20(x86)/Gourami/FASe/Farm%20Reporter.exe
----------------------------------------
System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4205 (VistaSP2GDR.050727-4200)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
zip
    Assembly Version: 0.0.0.0
    Win32 Version: 0.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Gourami/FASe/zip.DLL
----------------------------------------
Farm Reporter
    Assembly Version: 4.5.1.4
    Win32 Version: 4.5.1.4
    CodeBase: file:///C:/Program%20Files%20(x86)/Gourami/FASe/Farm%20Reporter.exe
----------------------------------------
Microsoft.VisualBasic
    Assembly Version: 8.0.0.0
    Win32 Version: 8.0.50727.4016 (NetFxQFE.050727-4000)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Microsoft.VisualBasic/8.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
----------------------------------------
System.Runtime.Remoting
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Runtime.Remoting/2.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll
----------------------------------------
System.Configuration
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Gourami Tools
    Assembly Version: 1.0.0.0
    Win32 Version: 4.5.1.4
    CodeBase: file:///C:/Program%20Files%20(x86)/Gourami/FASe/Farm%20Reporter.exe
----------------------------------------
System.Web
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4205 (VistaSP2GDR.050727-4200)
    CodeBase: file:///C:/Windows/assembly/GAC_64/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll
----------------------------------------
Interop.MetaFrameCOM
    Assembly Version: 5.0.0.0
    Win32 Version: 4.5.1.4
    CodeBase: file:///C:/Program%20Files%20(x86)/Gourami/FASe/Farm%20Reporter.exe
----------------------------------------
System.Management
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Management/2.0.0.0__b03f5f7f11d50a3a/System.Management.dll
----------------------------------------
CustomMarshalers
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
    CodeBase: file:///C:/Windows/assembly/GAC_64/CustomMarshalers/2.0.0.0__b03f5f7f11d50a3a/CustomMarshalers.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

The fase_log reports:

16/07/2010 3:32:41 p.m. -- _____________________________________________________________________________________
16/07/2010 3:32:42 p.m. -- Farm Reporter Version: 4.5.1.4 Build: 524 starting.
16/07/2010 3:32:42 p.m. -- Connected to a Presentation Server 5 farm.
16/07/2010 3:32:42 p.m. -- Citrix edition: ENT
16/07/2010 3:32:42 p.m. -- License is valid; Date: 1-2020 Name: Administrator Company: Ngai Tahu Farm: SF-NTCH-XA5PRD Email: d.jones@gen-i.co.nz License Date: 16-07-2010 4:24:49 Product: FASE50
16/07/2010 3:32:44 p.m. -- √ Farm Reporter: farm object succesfully created
16/07/2010 3:32:44 p.m. -- √ Farm Reporter: You are Citrix Administrator.
16/07/2010 3:32:45 p.m. -- Reporter: busy on farm settings...

If I don't generate the farm settings then I can successfully use the Farm Reporter to generate all the other settings.

I'd appreciate your assistance to get the farm settings generating correctly.

Cheers,

Duncan

21 July, 2010 - 21:20

Gourami Support

Offline

Joined: 06.02.2008

Very sorry for the late reaction,

It seems the reporter crashes on the isolation environment settings, they are absent in XenApp 4.5/5.0. We build in checks to detect the Citrix version and skipp the isolation environment settings. But apparently they fail for you.

While we work for a solution, we recomment these workaronds:

A-Farm reporter also skipps checking the isolation environment if you put your server in a 'lower'Citrix edition mode, say ádvanced'.

Let us know if this works for you.

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