Before you post a bug in here make sure:

-Have the lastest version installed 

-the .net framework 2.0 is properly installed.

-for PAU 4.5, make sure you have rollup pack 1 installed!

-you are full 'citrix' administrator

-Read the FAQ

-Check your datastore for errors; http://support.citrix.com/search/basic?searchQuery=dscheck

-Search our forums!, maybe your problem has been reported and solved allready!

Discribe your problem as detailed as possible, don't forget to mention what version your are using! Send along a copy of your log file, and a copy of the error message! 

Try avoinding 'meanless' subject:

bad examples of subjects:

-PAU error

-program crash

-problem

-question

-not working

good examples of subjects:

-error code 12345 when starting

-When selecting pulldown menu 'about', 'license' the program hangs

We would also kindly request you to report when the problem is fixed/no longer occurs!