Exported policies with client printing settings are not being imported.

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14 replies [Last post]

17 June, 2008 - 14:34

Jeroen-Avensus

Joined: 17.06.2008

Hi,

After exporting Citrix policies with session printers to a PP file i delete the policy and i'm trying to import the policy setting back. The network printers are not restored.

We use Citrix MPS 4.0 rollup 4, PAU 4.0.1.6

Does the policy must be deleted before restoring? Or if the policy exist does it be overwritten?

Help is appricated,

Thanks in advance,

Regards,

Jeroen Pauw

17 June, 2008 - 15:25

Gourami Support

Joined: 06.02.2008

When you open the export file, can you see the details of the printer?

Can you please send a copy of your log file. thanks

17 June, 2008 - 15:39

Jeroen-Avensus

Joined: 17.06.2008

17 June, 2008 - 15:52

Gourami Support

Joined: 06.02.2008

Please only past the section of the log where the program fails, and: When you open the export file, can you see the details of the printer?

17 June, 2008 - 16:00

Jeroen-Avensus

Joined: 17.06.2008

The program doesn't fails it doesn't import the policy correctly.

No i can't see any details exept the policy name.

17-6-2008 15:29:59 -- Policy Tools: saving policy: Test Printers Molenbaan 2 Zwart Wit

17-6-2008 15:29:59 -- Policy Tools - SavePolicy: Policy: Test Printers Molenbaan 2 Zwart Wit Writing base value's. __________

17-6-2008 15:29:59 -- Policy Tools - SavePolicy: Policy: Test Printers Molenbaan 2 Zwart Wit Writing 'flat' value's

17-6-2008 15:29:59 -- Policy Tools - SavePolicy: Policy: Test Printers Molenbaan 2 Zwart Wit Writing session printers

17-6-2008 15:29:59 -- Policy Tools - SavePolicy: Policy: Test Printers Molenbaan 2 Zwart Wit Virtual channel rule(s)

17-6-2008 15:29:59 -- Policy Tools - SavePolicy: Policy: Test Printers Molenbaan 2 Zwart Wit Loading filter data

17-6-2008 15:29:59 -- Policy Tools - SavePolicy: Policy: Test Printers Molenbaan 2 Zwart Wit Client IP Filter

17-6-2008 15:30:40 -- Policy Tools: starting

17-6-2008 15:30:40 -- √ Policy Tools: farm object succesfully created

17-6-2008 15:31:45 -- Policy Tools - LoadPolicy: Creating policy: Test Printers Molenbaan 2 Zwart Wit Type: 19 Description: Alle Molenbaan 2 Zwart Wit printers. __________

17-6-2008 15:31:45 -- Policy Tools - LoadPolicy: Policy: Test Printers Molenbaan 2 Zwart Wit Creating session Policy

17-6-2008 15:31:45 -- Policy Tools - LoadPolicy: Policy: Test Printers Molenbaan 2 Zwart Wit Writing 'flat' value's

17-6-2008 15:31:45 -- Policy Tools - LoadPolicy: Policy: Test Printers Molenbaan 2 Zwart Wit Restoring session printer rule(s)

17-6-2008 15:31:45 -- Policy Tools - LoadPolicy: Policy: Test Printers Molenbaan 2 Zwart Wit Restoring virtual channel policies

17-6-2008 15:31:45 -- Policy Tools - LoadPolicy: Policy: Test Printers Molenbaan 2 Zwart Wit Saving sessions policy settings

17-6-2008 15:31:45 -- Policy Tools - LoadPolicy: Policy: Test Printers Molenbaan 2 Zwart Wit Restoring policy filter settings

17-6-2008 15:31:46 -- Policy Tools - LoadPolicy: Policy: Test Printers Molenbaan 2 Zwart Wit Restoring Client IP Filter

17-6-2008 15:31:46 -- Policy Tools - LoadPolicy: Policy: Test Printers Molenbaan 2 Zwart Wit Saving policy filter

17 June, 2008 - 16:23

Gourami Support

Joined: 06.02.2008

So basicly, the policy 'Test Printers Molenbaan 2 Zwart Wit' is created, but only the session printer information is missing?,

Is there anny other stuff missing besides the printer stuff? For example, is the policy filter applied correctly?

17 June, 2008 - 16:26

Jeroen-Avensus

Joined: 17.06.2008

Thats correct, no other stuff is missing what i can see.

The policy filter is applied correctly to IP addresses

17 June, 2008 - 16:29

Gourami Support

Joined: 06.02.2008

And the session printer details are to be found in the exported file?

17 June, 2008 - 16:37

Jeroen-Avensus

Joined: 17.06.2008

Yes the information can be found.

<PrinterConnection> <ServerName>SRVPR001</ServerName>

<PrinterName>MLB-2e Etage Oost</PrinterName>

<Policy> <Name>Test Printers Molenbaan 2 Zwart Wit</Name> <Description>Alle Molenbaan 2 Zwart Wit printers</Description> <Enabled>1</Enabled> <Priority>52</Priority> <PolicyType>19</PolicyType> <ACURule>2</ACURule> <AllowShadow>1</AllowShadow> <AllowTWAINRedirection>1</AllowTWAINRedirection> <CDMAsyncWrites>2</CDMAsyncWrites> <CLPDriverRule>2</CLPDriverRule> <CLPDriverType>3</CLPDriverType> <ConnectCDRule>2</ConnectCDRule> <ConnectClientDrives>2</ConnectClientDrives> <ConnectCPAtLogon>1</ConnectCPAtLogon> <ConnectCPDeviceType>1</ConnectCPDeviceType> <ConnectCPRule>2</ConnectCPRule> <DisableClientAudioMapping>2</DisableClientAudioMapping> <DisableShadowerInput>0</DisableShadowerInput> <DragWithContentsRule>2</DragWithContentsRule> <EnableDefaultToMainCP>0</EnableDefaultToMainCP> <EnableLossyCompThreshold>0</EnableLossyCompThreshold> <EnableMicrophone>1</EnableMicrophone> <EncryptionLevelRule>2</EncryptionLevelRule> <EstimateCLTRule>2</EstimateCLTRule> <LegacyClientPrinters>1</LegacyClientPrinters> <LegacyClientPrintersRule>2</LegacyClientPrintersRule> <LossyCompThreshold>0</LossyCompThreshold> <MenuAnimationRule>2</MenuAnimationRule> <MicrophoneRule>2</MicrophoneRule> <ModifiedPrinterProperties>2</ModifiedPrinterProperties> <ModifiedPrinterPropertiesRule>2</ModifiedPrinterPropertiesRule> <MPMStoreRule>2</MPMStoreRule> <MPMStoreUNC /> <MPMUsageRule>2</MPMUsageRule> <MustNotifyShadowee>0</MustNotifyShadowee> <PDADevicesRule>2</PDADevicesRule> <PrintDriverAutoInstall>1</PrintDriverAutoInstall> <PrintDriverAutoInstallRule>2</PrintDriverAutoInstallRule> <PrintFromServer>0</PrintFromServer> <PrintJobRoutingRule>2</PrintJobRoutingRule> <RequiredEncryptionLevel>1</RequiredEncryptionLevel> <SCRRule>2</SCRRule> <SessionBandwidthLimit>0</SessionBandwidthLimit> <SessionBandwidthRule>2</SessionBandwidthRule> <SessionPrintersRule>0</SessionPrintersRule> <ShadowRule>2</ShadowRule> <ShadowUsersRule>2</ShadowUsersRule> <SoundQualityRule>2</SoundQualityRule> <SoundQualitySetting>2</SoundQualitySetting> <SSIALossyCompLevel>2</SSIALossyCompLevel> <SSIALossyCompRule>2</SSIALossyCompRule> <TWAINCompressionLevel>-1</TWAINCompressionLevel> <UseCLTRule>2</UseCLTRule> <UserSessionLimit>3</UserSessionLimit> <UserSessionRule>2</UserSessionRule> <UseSCR>0</UseSCR> <UseTWAINCompression>0</UseTWAINCompression> <WallpaperRule>2</WallpaperRule> <ZonePreferenceRule>2</ZonePreferenceRule> <PrinterConnections> <PrinterConnection> <ServerName>SRVPR001</ServerName> <PrinterName>MLB-2e Etage Oost</PrinterName> <UseCustomSettings>1</UseCustomSettings> <Papersize>2</Papersize> <CopyCount>1</CopyCount> <Collated>1</Collated> <PrintQuality>1</PrintQuality> <Orientation>2</Orientation> <ApplySettingsOnLogon>1</ApplySettingsOnLogon> </PrinterConnection> </PrinterConnections> <VCPolicies> <VCPolicy> <VCClass>12</VCClass> <BandwidthPolicy>2</BandwidthPolicy> <BandwidthLimit>0</BandwidthLimit> <MappingPolicy>2</MappingPolicy> <FloppyMapping>0</FloppyMapping> <HardDiskMapping>0</HardDiskMapping> <CDROMMapping>0</CDROMMapping> <NetDriveMapping>0</NetDriveMapping> </VCPolicy> <VCPolicy> <VCClass>10</VCClass> <BandwidthPolicy>2</BandwidthPolicy> <BandwidthLimit>0</BandwidthLimit> <MappingPolicy>2</MappingPolicy> <EnableMapping>0</EnableMapping> </VCPolicy> <VCPolicy> <VCClass>15</VCClass> <BandwidthPolicy>2</BandwidthPolicy> <BandwidthLimit>0</BandwidthLimit> <MappingPolicy>2</MappingPolicy> <EnableMapping>0</EnableMapping> </VCPolicy> <VCPolicy> <VCClass>11</VCClass> <BandwidthPolicy>2</BandwidthPolicy> <BandwidthLimit>0</BandwidthLimit> <MappingPolicy>2</MappingPolicy> <EnableMapping>0</EnableMapping> </VCPolicy> <VCPolicy> <VCClass>13</VCClass> <BandwidthPolicy>2</BandwidthPolicy> <BandwidthLimit>0</BandwidthLimit> <MappingPolicy>2</MappingPolicy> <EnableMapping>0</EnableMapping> </VCPolicy> <VCPolicy> <VCClass>14</VCClass> <BandwidthPolicy>2</BandwidthPolicy> <BandwidthLimit>0</BandwidthLimit> <MappingPolicy>2</MappingPolicy> <EnableMapping>0</EnableMapping> </VCPolicy> <VCPolicy> <VCClass>16</VCClass> <BandwidthPolicy>2</BandwidthPolicy> <BandwidthLimit>0</BandwidthLimit> <MappingPolicy>2</MappingPolicy> <EnableMapping>0</EnableMapping> </VCPolicy> <VCPolicy> <VCClass>17</VCClass> <BandwidthPolicy>2</BandwidthPolicy> <BandwidthLimit>0</BandwidthLimit> <MappingPolicy>2</MappingPolicy> </VCPolicy> </VCPolicies> <ApplyAccessControlFilter>0</ApplyAccessControlFilter> <ApplyClientIPFilter>1</ApplyClientIPFilter> <ApplyClientNameFilter>0</ApplyClientNameFilter> <ApplyServerFilter>0</ApplyServerFilter> <ApplyUserFilter>0</ApplyUserFilter> <AllowedClientIPAddrs> <AllowedClientIPAddr> <AllowedClientsIPadress>192.168.1.31 - 192.168.1.251</AllowedClientsIPadress> </AllowedClientIPAddr> </AllowedClientIPAddrs> <DeniedClientIPAddrs /> </Policy></Policies>

17 June, 2008 - 16:47

Gourami Support

Joined: 06.02.2008

The problem has been replicated in our test lab. I'll contact enginering on this matter.

17 June, 2008 - 16:50

#10

Jeroen-Avensus

Joined: 17.06.2008

Thanks, how long does this take?

I'm in the middle of a migration so the PAU tool would be a great help.

With kind regards,

Jeroen Pauw

17 June, 2008 - 17:02

#11

Gourami Support

Joined: 06.02.2008

I can't promise annything, I'll ask them to hurry! I'll keep you informed about updates on this matter....

18 June, 2008 - 11:04

#12

Gourami Support

Joined: 06.02.2008

update: Enginering pinned down the problem and are working on a solution. They hope to have a fixed version ready tomorrow.

18 June, 2008 - 11:07

#13

Jeroen-Avensus

Joined: 17.06.2008

That's great!

Thanks!

18 June, 2008 - 16:28

#14

Gourami Support

Joined: 06.02.2008

The problem has been found and fixed. The new version of the software will contain this fix.

Thanks for adressing this!